Somada — Support Center
Welcome to the support page for Somada, your personalized travel journal. Here you’ll find our Privacy Policy, Terms & Conditions, and contact information.
About Somada
Somada helps you plan, track, and draw your backpacking adventures. Create your own route, add notes and photos, and keep a visual journal of every step.
- Free-draw travel routes on the map
- Add notes, photos, and locations to each day
- View your trip timeline and maps
- Explore the world using AI
- Your data stays private unless you choose to share it
Need help?
If you have questions or wish to delete your account, contact us at: david.zomada@gmail.com
Privacy Policy
1. Data We Collect
We may collect personal data such as your email, usage data, and geolocation when you use the app.
2. Purpose of Data Use
We use your data to provide personalized features, enhance functionality, ensure account security, and improve the app experience.
3. Location Services
We may request access to your location to enable features such as journaling with map routes. Location access is optional and requires your explicit permission.
4. Data Storage
All data is stored securely in accordance with industry standards. We do not sell or share your data with third parties without your consent.
5. Third-Party Services
Some features may rely on third-party providers such as OpenAI (ChatGPT). These services have their own privacy policies and may process data according to their terms.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. Contact us if you wish to exercise these rights.
7. Account & Data Deletion
You may delete your account and all related data directly from the app or by contacting us.
8. Contact
For any privacy questions, contact us at: david.zomada@gmail.com
Terms & Conditions
1. Account & Access
You must be at least 13 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
2. Private Content
You may create and store personal content such as journal entries, photos, and routes. This content is private unless you explicitly choose to share it.
3. Subscriptions
Some features require a paid subscription. Payments are processed via the App Store, and auto-renewal can be managed through your account settings.
4. Personal Data & Location
We collect personal and location data to enhance your experience. This includes authentication data, usage statistics, and geolocation. Data is stored securely and never sold to third parties.
5. Apple Platform Policies
This app complies with Apple guidelines on data privacy, location usage, and in-app purchases. Users are informed and must grant explicit consent for any location tracking or personal data collection.
6. Limitation of Liability
We are not liable for any indirect or incidental damages resulting from the use of the app. Use the service at your own risk.
7. AI Content Disclaimer
Some features use OpenAI’s ChatGPT via API. While we aim to provide helpful and accurate content, the AI may occasionally produce incorrect or misleading information.
8. Prohibited Conduct
You agree not to misuse the app, reverse engineer its functions, or store any illegal, harmful or abusive content.
9. Account Deletion
You may request to delete your account and data at any time via the app or by contacting us. Upon confirmation, your data will be permanently removed in compliance with privacy regulations.
10. Contact
For any questions about these terms, contact us at: david.zomada@gmail.com
11. Changes to Terms
We may update these terms from time to time. Continued use of the app constitutes your acceptance of any changes.
12. Governing Law
These terms are governed by the laws of the country in which you reside.